Orientation And Introduction -

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Orientation And Introduction

Upon enrolling in this program, your attendance at an Orientation Program is required. The Program encompasses various subjects and aims to achieve the following objectives:

Familiarize yourself with the specific course you have enrolled in and provide an understanding of the educational institution where you will be studying.
Offer essential information regarding the support services available to aid you in your studies and ensure a fulfilling experience while studying in Australia.
Provide comprehensive guidance on how we can assist you throughout your academic journey and address any challenges you may encounter.
Equip you with important knowledge about studying in Australia, including relevant policies, procedures, and resources available to support your educational pursuits.

The Orientation Program covers a wide range of topics relevant to students at the Institute of Sapience College

The Australian VET Quality Framework and your qualification

College’s affiliations, role and responsibilities

Our staff and their capabilities

Resources, facilities and equipment

Help that is available to you with regard to the English language and academic support for your studies

Services available to you, from the college, and from other sources to assist you in meeting your course requirements and maintaining your attendance.

Availability of welfare services

Our critical incident policy

Your contact person at the college for support in academic and non-academic matters

Non transfer policy prior to six (6) months of commencing your studies

Assessment

Results

Disciplinary procedures

Informing the students of an intent to suspend or cancel their enrolment

Student surveys

Transferring providers and how it works

Complaint’s handling

Grievance handling

External, independent complaints referral and appeals

Role of the Fair Work Ombudsman

Monitoring your course progress and supporting you

Monitoring your attendance

Expected duration of course completion

Intervention strategies to help you complete your course

Our verbal and written communications with you: Letters and other correspondence

Non-satisfactory student progress, attendance, and compulsory reporting by us

Course structure and content

Course credits

Modes and methods of delivery

Plagiarism

Orientation Program

The orientation program delivers culturally sensitive information on the following: Available support services tailored to assist international students in adapting to studying and living in Australia. Contact details, names, and locations of emergency, legal, personal/social, medical support, and accommodation services. The facilities and resources provided by the registered provider. Procedures for lodging complaints and appeals. Requirements for academic progress in the course. Support services accessible to students who are facing general or personal challenges that are adversely affecting their education in Australia. Services that provide guidance on employment rights and conditions, as well as assistance in resolving workplace issues, such as through the Fair Work Ombudsman.

On the first, students attend orientation and cover the following topics:

Complete any outstanding required forms

Employment rights and responsibilities – Fair Work Ombudsman

Your safety

Academic and general administrative matters

Students’ rights and responsibilities

Policies and requirements for satisfactory progress

Unique Student Identifier (USI)

Complaints and appeals procedures

Emergency contact details and critical incident policy and procedure

Maintaining current contact information

Issuing student cards

Campus tour

General tour of the area for newly arrived students from overseas

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